Exhibitor Manual
Exhibitor Manual
The Exhibitor Manual is your go-to resource for all show information and a list of services available through Freeman and the Duke Energy Convention Center. Review the manual below to start planning out your exhibiting experience.
Before you dive into ordering the things for your booth, the following information will save you time and money:
The Duke Energy Convention Center is the exclusive utilities and carpet cleaning provider. The following services are available through the DECC: electric, electrical equipment and accessories, utilities, carpet cleaning and porter service.
Additionally, orders can be placed directly with their exclusive and preferred on-site partners:-
Spectra Food Services (exclusive)
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Catering needs or sampling approval Steven Hennigan, Director of Catering Sales: (513) 419-7254
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Smart City (exclusive)
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Internet (Wi-Fi) and telecommunications: (513) 419-7202
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Prestige AV & Creative Services (preferred in-house, onsite provider)
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Booth / Banner hanging and AudioVisual Equipment rentals:
This email address is being protected from spambots. You need JavaScript enabled to view it. or (513) 419-7326 -
Exclusive rigging labor provider at the Duke Energy Convention Center
How to Order Electric (Service and Equipment), Utilities and Cleaning Services
Event or Show: 2024 Shop! MarketPlace
Advance Rate Deadline Date: Sunday, March 17, 2024
Important Note: The advance rate deadline date presents an opportunity to save a considerable amount of money. Orders not received prior to the advance rate deadline date will receive floor pricing.
Be advised that the DECC does not provide drayage services, nor do they have storage space available on-site. No merchandise/freight will be accepted by DECC personnel. Please see the Freeman Exhibitor Kit for further instructions on scheduling shipments to and from the facility.