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Exhibitor Manual and Show Information

Show Location

Palmer Events Center | Austin

  • Exhibit Hall
  • 900 Barton Springs Road, Austin, TX 78704

2023 Show Hours

Tuesday, April 25
Retail Tours

2:30 - 5:30 p.m.

Tuesday, April 25
Industry Welcome Reception

6 - 7:30 p.m.

Wednesday, April 26
Floor Hours

10 a.m. - 5 p.m.

Wednesday, April 26
OMA and Global Awards Reception

5:30 - 7:30 p.m.

Wednesday, April 26
PAVE Social

8:30 - 11 p.m.

Thursday, April 27
Floor Hours

9 a.m. - 4 p.m.

Setup Details

Exhibitor Move-in
Monday, April 24

Noon to 5 p.m.

Exhibitor Move-in
Tuesday, April 25

7 a.m. - 6 p.m.

Exhibitor Move-in
Wednesday, April 26

7 -9:30 a.m.

All booths must be set up by 10 a.m. Wednesday, April 26. No freight deliveries will be accepted on Wednesday after 10 a.m.

Teardown Details

Exhibitor Move-out
Thursday, April 27

4 - 8 p.m.

Exhibitor Move-out
Friday, April 28

8 a.m. - Noon

Important Contacts

Shop! MarketPlace Show Manager

Rob Bailey

(224) 355-6947 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Palmer Events Center

Exhibitor Services

(512) 404-4500 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Exhibitor Service Manual

Complete Premiere Booth Configurations:

10' x 10' Booth
10' x 20' Booth

Order carpeting, furniture, drayage and labor from Freeman Decorating. Discount pricing deadline is March 27. Freeman Quick Facts

Order electrical and utilities from the Palmer Events Center. Click the button to orderand scroll to our show and click "Go to store". Discount pricing deadline is April 10th. Palmer Events Center Quick Facts

Order Audio/Visual services for your booth directly with ZoeAV. Please submit all pre-show orders by April 14th.

Online & Show App Exhibitor Listing

If you haven't updated your Online Exhibitor Listing yet, now is the time! Make sure attendees know who you are, where you are, and what you do!  

Important Checklist

Badges

Order through RCS System.

Order Online
Carpeting (required) & Furniture

Order through Freeman. Discount deadline:
March 27

Order Online
Drayage

Order through Freeman.

Order Online
Electrical & Utilities

Order through Palmer Events Center.
Discount Deadline:
April 10

Order Online
Audio/Visual

Pre-show Order Deadline: April 14

Order Online
Lead Retrieval

Capture leads as they come to your booth!

Order Lead Retrieval Services
Shipping

Contact your favorite carrier or Freeman Transportation. See Important Dates for shipping deadlines and labels.

Freeman Transportation
Online & At-Show App Company Description

Enter your company description. See your booth confirmation email log-in credentials.

Update Online
Promotions & Sponsorships

Sponsorships for parties and awards can be booked  directly with Dina or Linda.

General Sponsorship Kit
Hotel Arrangements

Official Hotel: Embassy Suites, Austin Downtown South Congress

Book Hotel

Important Dates & Deadlines

March 27

First day shipments accepted at the Freeman Warehouse. Download Advanced Warehouse shipping label.

March 27

Last day for Freeman DISCOUNT PRICING on furniture, carpet, etc. Click here for Freeman Quick Facts.

April 3

Book hotel rooms before this date for best prices and availability.

April 10

Last Day for the Palmer Events Center DISCOUNT PRICING for electrical & utilities. Order now!

April 14

Pre-order Audio/Visual for your booth.

April 17

Order your exhibitor badges online before this date so you don’t forget.

April 17

Last date shipments may arrive at Freeman Warehouse without  penalty fee. Download Advanced Warehouse shipping label.

April 24

First day direct shipments may arrive at the Palmer Events Center. Download Show Site shipping label.

April 26

Last day direct shipments may arrive at the Palmer Events Center.

before 10 a.m.
April 28

Last day to remove your freight from the Palmer Events Center.

before Noon

Hotel

The official hotel of Shop! MarketPlace is the Embassy Suites by Hilton Austin Downtown South Congress. Discounted rooms are set aside at a discounted rate and it is only .2 miles from the Palmer Events Center.

Conference Parking

One Garage

  • 900 Barton Springs Rd, Austin, TX 78704
  • 4-story, 1,200-space garage next to the facility
  • Entrances on Barton Springs Rd. and Riverside Dr.
  • Clearance Height: 7’2”

Pro Tip: The Riverside Dr. entrance to the parking garage is often underutilized. To avoid traffic at the Barton Springs Rd. entrance, use the Riverside Dr. entrance.


Non-Compliance With Rules & Regulations

Each exhibitor, for himself/herself and his/her employees, substitutes or agents, agrees to abide by the rules and regulations given herein and by subsequent amendments and additions, considered by Shop! MarketPlace to be in the best interest of all exhibitors. Upon non-compliance with the established rules, Shop! MarketPlace reserves the right to prohibit, reject or eject any exhibitor, exhibitor's representative, exhibit (in whole or part) or visitor, with or without giving cause. In the event of restriction or eviction, the Shop! MarketPlace Show is not liable for any refunds on rentals or other exhibit expenses.