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Shop! MarketPlace is where retailers, brand owners and design professionals from across the globe will come to be energized by the education, networking and the discovery of the latest curated products, services and innovations impacting the future of consumer experience.
This is a must-attend opportunity to connect with industry peers in a uniquely sophisticated and experiential setting.
What do consumers want from retail? How can we adapt to meet those changing expectations? What role will leading brands play in retail evolution? Join us at Shop! MarketPlace to explore what it means to create memorable experiences at retail!
Professionals from every sector of the retail/in-store experience industry including:
How you transform your business as tech, consumer, habits industry dynamic change, Find out from those leading the charge.
How you transform your business as technology, consumer, habits industry dynamic
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World is committed to making participation in the event a harassment free experience for everyone, regardless of level of experience, gender, gender identity and expression
Claire Coder
Founded in 2016, Aunt Flow is the brainchild of its Founder and CEO Claire Coder. Ensuring everyone has access to period products, Aunt Flow has free-vend, ADA-compliant menstrual product dispensers across thousands of bathrooms in the U.S. Headquartered in Columbus, Ohio, and driven by a remote-based team across the nation, this isn’t Coder’s first foray in business – at just 16 years old, she launched her first company, designed a bag for Vera Bradley that sold out in 24 hours and has her own line of gifs. Come kick off Shop! MarketPlace 2025 in Charlotte, N.C., with Coder, whose story has been featured in Forbes, TeenVogue, TLC and more.
Jean-Didier Allongue
Dive into digestible consumer insights that help redefine the future of CPG development, display and store design. In this Smart Talk session, Jean-Didier Allongue of Harry’s Inc., and Carlotta Dove of IA Interior Architects, will explore what consumers are looking for in terms of personal care and how design can meet them where they are. Discover how Harry’s translates its rich brand strategy onto physical environments and see how insights impact design. (Smart Talk Station #1)
Andrea Magno
While music is the soundtrack of our lives, color is the tapestry – it’s the backdrop, influencing us in subtle ways we may not consciously realize. This Smart Talk will uncover how color energy helps us tell our stories, communicating volumes without uttering a single word. Despite the diversity of language and culture around the world, the energetic nature of color remains universal, making it a potent tool for designers and creatives. Join us to discover the secrets of color psychology and learn how to apply this new understanding to create environments that resonate emotionally and physiologically with their inhabitants. (Smart Talk Station #2)
Michael Kubinski
When it comes to showrooms, and specifically those in the automotive space, it’s imperative to create a unique in-store experience that not only speaks to the ethos of your brand, but also to your target customer. This keynote session will explore some of the latest, innovative strategies that are used to create captivating visual experiences in luxury automotive retail. Highlighting the important roles of design, technology and storytelling, attend this session to learn how to elevate customer engagement by transforming your showroom or retail store into an immersive brand destination. Discover how to make your physical space resonate and maintain global brand consistency.
Bryan Meszaros
Explore how Artificial Intelligence (AI) is revolutionizing digital signage and elevating the in-store experience to meet evolving expectations. This session will dive into how AI adapts to audience movements, preferences and behaviors within a space, enabling digital signage to deliver real-time, relevant content that resonates As the demand for dynamic, intuitive experiences grows, learn how AI-driven digital signage is transforming screens into personalized moments that connect with each viewer. (Smart Talk Station #2)
Joe Baer
Ask yourself: Are your guests resonating with your store experience? Are you refreshing your store to keep it exciting? Are you reimagining aspects of your original design that aren’t working as intended? Join Joe Baer of ZenGenius for this Smart Talk session that will explore this year’s ZenGenius experience at Shop! MarketPlace and the inspiration behind the concept. Visual merchandising is a tool that extends beyond the design and grand opening – how are you utilizing it? (Smart Talk Station #1)
Meredith Glansberg
Now entering its 10th year, the brand quip is an established innovator in the oral care category. Driven by innovative product design and merchandising, quip has maintained its “insurgent” status despite many years of market success. Attend this in-depth fireside chat between Meredith Glansberg of quip and Leon Nicholas of Smurfit Westrock to explore how quip has continued its pace of innovation. Discover how it navigates an always changing market landscape through its holistic, omnichannel approach, leveraging its strengths even as its scale grows.
Lisa Wynne
Culture, stakeholder demands and legislative requirements are driving the notion of sustainability in North America and around the world. It's created a necessity for retailers and brands to make sustainable design tangible, from concept to documented proof. With a majority of their environmental impact, including organizational emissions, residing in their supply chains, sustainability adds a critical component to their already meaningful partnerships with their suppliers. In this in-depth panel presentation, discover how suppliers can support retailers and brands in meeting their sustainability objectives.
IV Dickson
In today’s competitive retail landscape, brands must create immersive, engaging experiences that captivate shoppers and reinforce their identity. This SmartTalk session will explore how innovative display technology can elevate brand storytelling, enhance customer engagement and drive in-store attribution and conversion. By integrating unconventional, high-impact digital screens directly into store fixtures – without disrupting the customer journey flow – brands can differentiate themselves, optimize space and deliver dynamic, context-aware content. This talk will showcase real-world applications, best practices for seamless integration and strategies to maximize ROI, making digital signage an essential component of a modern, revenue-driving retail environment. (Smart Talk Station #1)
Albert Gilkey
Discover how innovative strategies and cutting-edge technologies are reshaping the in-store experience to meet evolving customer expectations. From personalized shopping journeys to immersive digital interactions, Albert Gilkey will discuss key trends and successful case studies that highlight how Victoria’s Secret is enhancing engagement, streamlining operations and creating memorable shopping environments. (Smart Talk Station #2)
Jennifer Abernathy-Felix
You’ve designed an innovative retail project, and your store design just launched. What happens next? In this Smart Talk session, Gwen Newland and Jennifer Abernathy-Felix of Chick-fil-A will explore lessons learned after launching an innovation project. Discover some of the challenges faced when doing something different or innovative in terms of store design, and answer the question of what happens after a store’s grand opening? Understand who is impacted after a store opens and how you can support them. (Smart Talk Station #1)
Ron Levac
With retail media networks becoming an ever-present, and popular, phenomena in the industry, more and more retailers and customers are taking advantage of their opportunities. Not only can retail media networks generate revenue, but they also have the potential to enhance customer experiences. Join Spectrio's Chief Innovation Officer, Ron Levac, for a deep dive into Retail Media Networks and breakdown their complexities. (Smart Talk Station #2)
Lisa Wynne
Proving an in-store element's sustainability is no small feat, but it's becoming a legislative requirement for retailers and suppliers. As climate disclosures, and in some cases, carbon taxing, are implemented in the US and around the world, accurately assessing an in-store element for its emissions will hit everyone's bottom line. Considerations include raw materials’ characteristics and processing, in-store element production, length of life, end of life and transportation required between each stage. Learn more about how to minimize your organization's bottom line while efficiently and accurately determining an in-store element's sustainability. (SmartTalk! Station #1)
Marcelo Kertesz
For nearly a decade, Manscaped has been committed to giving men the quality tools and routines they need for reliable personal grooming and has become known internationally for its creative marketing, messaging and brand presentation. In this in-depth discussion between Marcelo Kertész, Chief Marketing Officer at Manscaped, and Bevan Bloemendaal, learn how Manscaped disrupted men’s grooming by using humor, grassroots campaigns and digital integrations to create a brand presence that truly sets itself apart. This keynote presentation will explore how the brand meets its customers where they are and how you can communicate with your customers through unique experiences that transcend traditional strategies. (Bonus: Come and visit the Retail Challenge winning team's execution of the Manscaped brand activation on the show floor during Shop! MarketPlace.)
Mark Messura
What if the clothes we wore told a story: not just one about fashion, but one of sustainability? In this keynote panel presentation, moderated by Eric Daniel of Little, hear from Mark Messura of Cotton Inc., and Eric Henry of TS Designs, as they explore the sustainable resurgence of cotton – from regenerative farming practices to smarter garment technology pioneered locally in the Carolinas. Discover how the rise and “resurrection” of cotton is pushing us toward a more circular and sustainable future.
Bob Mitchell
If you’re in the retail industry, you’ve seen it before: Brands that customers like but don’t love. They show up when there’s a sale, but they won’t commit to a purchase. They’ll swipe right for convenience, but they won’t stick around. Why? Because they’re stuck in the friend zone. In this closing keynote presentation, discover how to move beyond transactional relationships to create true brand loyalty. Understand the importance of promises and how broken ones can kill your brand. In the end, it’s not about being the loudest, it’s about being the most meaningful.
Jo Abbot
As Artificial Intelligence transforms the retail industry, its potential to enhance customer experiences is still being explored. How can brands integrate AI-driven experiences while preserving the emotional and human aspects that make spaces meaningful? This session will explore how digital innovation, interactive experiences, and human-centric design can work together to create immersive, intuitive and emotionally resonant environments. (SmartTalk! Station #2)
Leon Nicholas
The power of emerging brands to transform categories and drive shopper conversion is well established. As emerging brands enter their next growth phase, new success principles have emerged as category leaders and private labels are taking heed and responding to this ever-changing landscape. This Smart Talk presentation will explore the dynamics of the next phase of growth for emerging brands – such as success criteria and proven merchandising and design principles – alongside real-world examples that are setting new standards for innovation. (SmartTalk! Station #1)
Don`t miss this celebratory evening where we`ll honor the winners of the 67th annual Outstanding Merchandising Achievement (OMA) Awards & Global Awards. The OMA Award is the Marketing at Retail Industry’s most prestigious, largest and longest-running awards contest. New for this year, we will also honor the winners of Shop’s 2025 Design Awards. Your ticket includes hors d`oeuvres, open bar cocktails and networking with industry greats!
This year’s awards reception will take place off-site at the incredible, NASCAR Hall of Fame, just a short walk from the Charlotte Convention Center.
The OMAs honor excellent displays that set the merchandising and design precedents of today and become the standards of tomorrow. Entries vie for gold, silver and bronze honors in their respective categories and divisions. In addition, all gold winners are eligible for “Display of the Year,” which represents the highest recognition the industry can bestow upon an at-retail display.
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There’s such a thing as “too much information”, especially for
There’s such a thing as “too much information”, especially for
1Hd- 50, 010 Avenue, NY 90001
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1Hd- 50, 010 Avenue, NY 90001
Australia
1Hd- 50, 010 Avenue, NY 90001
United States
