The time has long passed for retailers to truly embrace diversity, equity, and inclusion from the top down — and those that do will reap the rewards. Putting diverse voices at the forefront allows for differing viewpoints and ideas that will benefit retailers and shoppers alike. This panel discussion, led by International President of the Retail Design Institute, Cynthia Hirsch Ortiz, will go beyond surface-level discussion of diversity and examine how DEI translates to the in-store experience, and why retailers should see it as a top priority.