speaker-photo

Michel Huneault

Vice President, Digital Experience Practice for Stingray
A graduate of McGill University in Computer-Electrical Engineering, Michel brings over 25 years of corporate strategic development, general operations and new product & innovation development experience in tech-based service sectors.  Now in his 15th year with Stingray, Michel’s focus has been on leading production innovations and evangelizing multi-media and interactive customer experiences in the retail space, and more recently helping Stingray grow its Retail Media practice. Michel is recognized by his peers for leading innovation, for building agile teams and rallying them toward a common goal, and for driving businesses toward profitable and sustainable revenue growth. Michel has worked in the retail, airline, financial, telecommunication, software and entertainment sectors. He is also an avid free style mountain biker, snowboarder, kite surfer and an instructor for the Porsche Club of America.
9:00 - 9:50 AM

Thursday April 10

Main Stage Session - It's All About that Space: Building Brand Value and Loyalty Through Thoughtful and Engaging Retail Environments

Utilizing space in a retail environment can be complex, so finding creative ways to extend shoppers’ time in store – and reward them with comfort, convenience and value – can be a challenge. In this session, discover how digital canvases and intentional infrastructure can be seamlessly integrated into a store’s design to enhance the shopper experience, all while maintaining a pleasing aesthetic and operational harmony. Explore the balance between dynamic digital elements and thoughtful store environments through the lens of enriching shopper engagement and building loyalty – things that can be accomplished using emerging technologies and services, including Retail Media Networks. Through expert case studies, discover how you can design spaces that engage customers and align with brand values.

Takeaways:

  • Gain insight on key technologies and services, like Retail Media Networks
  • Understand the synergy between good design and enhanced customer experiences
  • Explore how digital elements can enhance the experience for both employees and shoppers