Thursday May 7

Culture as a Catalyst: Elevating Performance and Consumer Experience

Exceptional consumer experiences begin before the sales floor – it starts with culture. This keynote session will explore how a two-year transformation of a regional VM team at New Balance reshaped performance, customer impact, and collaboration. Discover the importance of empowering teams, embracing strategic evolution, and fostering trust – all of which can unlock and eliminate bottlenecks. Through real-world lessons, understand how intentional culture building creates future ready organizations, ones that elevate both internal performance and the experiences delivered to today’s consumers.

Takeaways:

• Learn how culture drives performance and experience
• Discover ways to unlock team potential
• Explore strategies for building future-ready teams